SupportNinja helps successful companies solve for scale while staying lean. By connecting your team with a wider world of talent, you’ll be able to free up resources, extend capacity, and accelerate growth. Your “Ninjas” will work only for you, which means they’ll become experts in your world. We’re also passionate about being the right-size partner at every step. When things change, we’ll pivot right along with you in order to help you scale up, scale back, or reallocate resources as needed. By partnering with us, you can benefit from services such as: Customer success Want to feel confident that your customers are being well taken care of? Create true customer delight via 24/7 service, 10+ languages, and a CX-first mindset. SupportNinja is committed to bettering our clients’ communities. Technical support Need to simplify complexity for your customers? Our deft Ninjas are capable of delivering both simple and advanced support — solving issues and helping customers to make the best possible use of your solutions. We already work with many high-tech companies, such as SaaS and AI providers. Content moderation Create a caring, inclusive environment to protect your brand community and ensure user well-being. Strengthen your digital presence with the support of a team devoted to implementing your community guidelines and rules of engagement. Data processing Let our Ninjas get ahead of your data entry backlog with speed and accuracy to meet your goals. We are the trusted people in the middle — ensuring data is accurately stored and tracked securely across your systems. We also streamline the process of transforming, converting, and reformatting files. Professional services Bring your backlog to the forefront, with a team of Ninjas that have the expertise needed to help keep your business running 24/7. We streamline finance, accounting, QA, workforce management, virtual assistance, and more to keep your business accelerating.


Main category: Business

Sub category: Services

Tags: customer support business process content moderation

Added: 22/08/2023

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